FAQ

Weekdays 10:00 – 19:00.
Only the private booth on the 4th floor is open from 7:00 - 19:00 on weekdays.

We are closed on Saturdays, Sundays, and holidays.
Please check the NEWS page for other holidays.

Anyone can use it without any joining fee or examination.
Please make a reservation from the reservation page on our website or visit us directly.

Reservations are recommended for private rooms and conference rooms.
If space is available, you can use it without making a reservation, but if you want to be sure you can use it, we recommend making a reservation in advance.
*Reservations can be made from 60 days in advance.
Open spaces can basically be used without reservation.

Only cashless payments can be used.
You can use various methods such as credit card, transportation IC, QR payment, etc.
*Site reservations can only be made by credit card.

You can come and go freely during check-in.
Please note that if you are a drop-in, you will be charged usage fees even while you temporarily leave.

It cannot be issued on the reservation site.
Basically, it will be delivered at the store.

If you would like it, please let us know so we can send it to you in PDF format.

[How to enter]

▼When using site reservation▼
We will send you an email 1 minute before your scheduled time.
Please check there for instructions on how to enter.

If you have not received the email, we would appreciate it if you could let us know.


▼If you are using a good app▼

1. Entering the 4th floor ① Please come to the store at the reserved time (you cannot enter before the reserved time).
   ②Please scan the QR code at the entrance from the check-in section of the app.
   ③Click the “Select” button for reservation and press “Start using”.
   ④The screen will change, so press the "Release button next to the entrance" from the "List of keys".
   ⑤The door will be unlocked, so please enter.
2. Entering the 4F private room ① Please operate in front of the reserved private room)
   ②There is a numeric keypad on the door, so please press the password written in "Message" on the app to enter.

If the above method does not cancel your request, we will contact you by phone, so please call us from LINE ( https://lin.ee/KSaajfj ).

▼When using site reservation▼
We will send you an email 1 minute before your scheduled time.
Please check there for instructions on how to enter.

If you have not received the email, we would appreciate it if you could let us know.

▼If you are using a good app▼
When you get off the elevator on the 4th floor, there are private rooms A to D on the right hand side. Please operate in front of the reserved private room.
There is a numeric keypad on the door, so please press the password written in "Messages" on the app to enter.

If the above method does not cancel your request, we will contact you by phone, so please call us from LINE ( https://lin.ee/KSaajfj ).

We will contact you by phone, so please call us from LINE ( https://lin.ee/KSaajfj ).

Is possible.
If you would like to take a look, please contact us.

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・拾得日より3ヶ月経過したものは処分の対象となります。
・状況に応じて、保管期間を短縮する場合もございます。